Overview

Acuity Scheduling is a robust online appointment booking platform that simplifies scheduling and managing appointments for service-based businesses and professionals. Clients can view real-time availability and book appointments 24/7 without staff intervention.

Time Management Benefits

Eliminates Scheduling Back-and-Forth

Clients see available times instantly
Self-service booking reduces phone/email tag
Automated confirmations eliminate confusion
Saves hours per week on scheduling coordination

Prevents Double-Booking

Two-way calendar synchronization with Google Calendar and Outlook
Real-time availability updates
Blocks personal calendar events from business bookings
Integrates with multiple team member calendars

Optimizes Daily Schedule

Customizable availability rules
Buffer time between appointments
Block personal time automatically
Reduce scheduling gaps
Set minimum advance booking times

Key Features

Calendar Integration

Google Calendar sync
Outlook Calendar sync
iCloud Calendar support
Two-way synchronization
Multiple calendar overlays

Automated Notifications

Email confirmations
SMS text reminders
Customizable message templates
Reduce no-shows
Pre-appointment instructions
Follow-up messages

Payment Processing

Stripe integration
Square connectivity
PayPal support
Collect prepayment
Accept deposits
Store credit cards securely
Process payments at booking

Client Management

Client intake forms
Custom questions
Service package sales
Client notes and history
Cancellation and rescheduling policies
Waitlist management

Scheduling Features

Multiple appointment types
Variable appointment durations
Group class scheduling
Recurring appointments
Resource booking (rooms, equipment)
Multi-location support
Staff scheduling

Time Zone Management

Automatic time zone detection
Display times in client's local zone
Eliminates scheduling confusion for remote clients
Global business support

Customization

Branded scheduling pages
Custom domains
Embedded booking widgets
Color and style options
Logo integration
Custom email templates

Mobile Capabilities

iOS and Android apps
Mobile booking for clients
Admin app for providers
Book appointments on the go
View and manage schedule
Receive push notifications

Integrations

Zoom (automatic meeting links)
Google Meet
Mailchimp
Zapier (1000+ app connections)
WordPress
Squarespace
QuickBooks
Salesforce

Reporting & Analytics

Appointment history
Revenue reports
Client statistics
No-show tracking
Cancellation analysis
Custom date ranges
Export capabilities

Use Cases

Healthcare providers
Therapists and counselors
Consultants and coaches
Fitness trainers
Beauty and wellness services
Tutors and educators
Professional services
Any appointment-based business

Automated Workflows

Automatic reminder sequences
Pre-appointment form collection
Post-appointment follow-ups
Rebooking prompts
Review requests
Package reminders

Compliance & Security

HIPAA compliance options
Secure data storage
SSL encryption
PCI DSS compliant payments
Privacy controls
Client data protection

Benefits Summary

24/7 booking availability
Reduced administrative time
Fewer no-shows (via reminders)
Faster payment collection
Professional client experience
Streamlined operations
Increased booking conversions

Pricing (2026)

Starts at $15/month with tiered plans offering additional features. Special promotion: 20% off with code A3F20 (expires March 15, 2026).

Key Advantages

Intuitive interface for both staff and clients
Comprehensive feature set
Reliable calendar synchronization
Strong automation capabilities
Excellent customer support
Regular feature updates

Ideal For

Solo practitioners
Small service businesses
Teams with multiple providers
Businesses requiring payment at booking
Organizations needing client intake forms
Anyone spending significant time on scheduling

Acuity Scheduling